Clients rarely leave because you’re not good at what you do. They leave because they don’t feel seen, supported, or safe. In this piece, Shannon Kate Murray breaks down how to rebuild trust and keep the clients you’ve worked so hard to earn.

Forget power plays and performative confidence, the most effective leaders today are part strategist, part space-holder. In this thoughtful piece, lawyer-mediator and lecturer Leah Brown unpacks how thinking like a mediator helps leaders listen better, lead bravely, and create space for real solutions to emerge.